You can conveniently and easily pay with leading credit and debit cards such as Mastercard, Visa or American Express. It is also possible to pay by bank transfer, BLIK, as well as Apple Pay and Google Pay. Another option is cash on delivery at one of our stores.

We offer the option of installment purchases through the e-Raty service available via Credit Agricole. The offer includes flexible loan periods (3-36 months), and the entire procedure is conducted online and is relatively fast - the average time from submitting an application to a positive decision is approximately 15 minutes.

Furthermore, we offer customers a unique financing system, under which payment can be split into up to 20 installments with 0% interest per month. To apply for an online installment loan, select "Credit Agricole - Installments" as the payment method during checkout and provide your basic personal details.

Yes, we use the Przelewy24 service, which allows online bank transfers. Przelewy24 supports the largest number of banks, so we are confident that everyone will find their bank on the payment form.

Of course. In our stores, you can pay with cash on delivery. We also accept credit and debit cards. You can also split your payment between cash and a credit or debit card.

No, we don't offer that option.

Yes, absolutely. When placing your order, simply select the in-store pickup option, fill in all your contact details, and visit our brick-and-mortar store to collect your order.

As an international company, we offer free and fully insured international shipping.

If the courier does not find anyone at the specified address, an attempt to redeliver your order will be made the next day. Remember that you can always track your order using the tracking link that will be sent to you in the order confirmation. If you have any questions, you can always contact us directly. Our employees will be happy to provide information and appropriate assistance.

No, there is no cost to the customer for return shipping. Caferare provides insured shipping to and from the customer.

No additional tax charges are levied on sales within the internal EU market. However, for shipments outside the EU, almost every item is subject to such charges. Customs duty should always be considered, which, depending on the country, ranges on average between 2% and 5% of the item's value.

Local fees often constitute an additional cost, for example, federal tax when shipping to the United States.

To avoid problems resulting from placing orders outside the EU, we recommend contacting your local customs agency, which is obliged to provide all necessary information.

For the convenience of our customers, for online purchases we offer a 14-day period during which unused goods can be returned without giving a reason, with a full refund of the purchase costs.

Within 14 days of an online purchase, you can return unused goods, either in person at one of our stores or via courier. If shipped, Caferare is responsible for arranging insured courier service.

Upon receipt of the return, the goods will be inspected by our service staff. After a positive verification, a full refund will be issued.

If your watch is still under warranty, simply send us a warranty claim, which will allow us to determine whether the defect is eligible for free repair. Warranty diagnosis is performed within 5 business days from the moment we receive the claim. Depending on the defect, there is a chance that we will need to inspect your watch before making a final decision. The time for potential repair depends on the type of defect. If you purchased a brand-new watch and it is still under warranty, it will be sent back to the manufacturer for repair.

The warranty issued by our salon covers:

• All repairs to the mechanical system not caused by mechanical damage to the watch
• Removal of all water damage for water-resistant watches not resulting from improper use

The warranty issued by our salon does not cover:

• Mechanical damage to straps and bracelets
• Mechanical damage to clasps and buckles
• Any damage caused by external factors such as impact, fall, exposure to shocks, extreme temperatures or a strong magnetic field.
• Damage resulting from improper or unintended use of the watch
• Damage resulting from improper use of the watch when in contact with water

The full warranty terms are available in our regulations.

The warranty issued by our store does not cover:

• Mechanical damage to straps and bracelets
• Mechanical damage to clasps and buckles
• Any damage caused by external factors such as impact, fall, exposure to shocks, extreme temperatures, or strong magnetic fields
• Damage resulting from improper or unintended use of the watch
• Damage resulting from improper use of the watch when in contact with water. Repairs carried out by third parties, opening the watch, and disassembling parts other than the watch strap will void the warranty.

The Caferare warranty does not cover vintage watches. Due to the nature of antique parts, they are not always available and cannot always be repaired.

If the used watch you have purchased is still covered by the manufacturer's warranty, it will be sent to the manufacturer for repair in the event of a malfunction. The manufacturer's service warranty then supersedes all expressed terms and duration of our warranty. If the manufacturer's warranty expires before two years from the date of purchase in our store, Rarist assumes responsibility as the warranty provider for the remaining period.

The time taken to perform a service depends on several factors. These include the scope of work and the availability of spare parts. We can usually estimate it when accepting the order, after an initial verification that allows us to determine the service specifications.

To have your watch serviced, simply send us an inquiry, which will allow us to determine the scope of work and estimate a preliminary price. Once accepted, you can send or personally deliver the timepiece to one of our showrooms. The estimated repair time and final price will be provided after verification by one of our service center employees. This depends on the type of fault and the availability of spare parts. Repairs will be carried out by qualified watchmakers with many years of experience, using top-quality equipment.

After the fault has been rectified, the watch undergoes a detailed inspection of the performed service.
Upon payment confirmation, the watch will be available for personal collection at your chosen showroom.